Here is the page of Trip.com US retailer
Trip.com US
When will I get my PENN Cash?
PurchaseToday
Tracked within i5 day(s)
Awarded within i60 day(s)
Purchase Conditions
Effective from 1 April 2025, No rewards for new customers using airport transfer coupons.
Stated reward is for hotel reservation only.
All other products will earn a lower reward.
Transactions generated on Ctrip simplified Chinese site (http://www.ctrip.com) are not eligible for earning rewards.
Missing transactions would require at least 90 -120 days investigation time.
Valid transactions will be reflected on transaction history approximately 7 business days after order is confirmed.
Orders using bank-related promo codes (including but not limited to wallet codes)/Bundle/Package (Ticket+Hotel)/Hotel Presale Voucher/Cars & Car Rental will not be eligible for earning reward.
No reward for gift card purchases.
No reward for Children Tickets or Infant Tickets.
Effective from 21 July 2025, bookings made by Trip.com India members will not be eligible for earning rewards.
***
Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).
Stated reward is for hotel reservation only.
All other products will earn a lower reward.
Transactions generated on Ctrip simplified Chinese site (http://www.ctrip.com) are not eligible for earning rewards.
Missing transactions would require at least 90 -120 days investigation time.
Valid transactions will be reflected on transaction history approximately 7 business days after order is confirmed.
Orders using bank-related promo codes (including but not limited to wallet codes)/Bundle/Package (Ticket+Hotel)/Hotel Presale Voucher/Cars & Car Rental will not be eligible for earning reward.
No reward for gift card purchases.
No reward for Children Tickets or Infant Tickets.
Effective from 21 July 2025, bookings made by Trip.com India members will not be eligible for earning rewards.
***
Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).
About Trip.com US
Trip.com provides one-stop travel booking services in 19 languages through our website and mobile app. We are a part of Trip.com Group, a NASDAQ listed company since 2003 (NASDAQ: TCOM) with over 30,000 employees and over 400 million members, making it one of the leading online travel agencies in the world.
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